

Liss Technologies Group is committed to providing you continued operations and service. We will maintain all utility monitoring, billing, payment processing and customer service. Depending how the COVID-19 event evolves, we may experience some delays in taking calls. Regardless, we are committed to returning your calls within a business day. We wish you good health and safety during this unprecedented time. As always, we are committed to supporting you and sustainably serving our community.

Utility Allocation
Water submetering in multi-family apartments, condominums and townhomes is the significant trend in new construction. There are several reasons to consider water submetering for your multi-family properties.
NATIONWIDE WATER AND SEWER COST INCREASES
In many markets, today's low monthly water/sewer costs, typically $20 to $30 per apartment, will soon be a distant memory. Monthly water and sewer bills of $50 to $75, per apartment, are just around the corner thanks to a federal mandate called CSO, which stands for Combined Sewer Overflow. By 2027, 772 US cities are required to reconfigure sewer systems to reduce sewage that flows into waterways in the presence of sudden downpours. Submetering helps recover annual operating expenses as water and sewer costs rise each year.
INCREASE PROPERTY VALUE
Unless new apartment projects are plumbed in such a way that meters can be added later, property owners will be left covering water and sewer costs for the life of the property. In terms of both ROI and property value, submetering offers immediate enhancement to the valuation of real estate.
With over thirty years experience specializing in multifamily utiltiy cost allocation, Invoice America has the experience, the know-how and the best equipment available to submeter gas consumption in your apartment complex. For new construction and existing properties, Invoice America is the only name you need to know for gas submetering.
Frequency-hopping, spread spectrum RF (radio frequency) wireless gas meter monitors are installed on every meter. This equipment is used to monitor utility consumption in over two million apartments nationwide. Automated nightly data collection is provided using either a dial-up modem or an internet connection.
In situations where submetering utilities is either not practical or cost-effective, an effective approach to billing residents for water is to estimate, or more precisely, allocate charges using a fixed formula. Often called RUBS, Ratio Utility Billing Service, this approach is a well-established and well-accepted method when actual utility metering is impractical.
Many properties with these characteristics use RUBS to recover utility costs. Although utility conservation by tenants is not as significant as in properties where utility consumption is actually metered, RUBS does help properties eliminate the unpredictable financial performance that can result when utilities are included in the rent.
With Invoice America RUBS, utilities can be allocated based on the ratio of apartment sizes, the number of occupants, or even a combination of these factors.
Other key services include:
PROMOTING CONSERVATION
Allocating utility charges stimulates utility conservation and reduces utility expenses by up to 30%.
EQUIPMENT SPECIFICATIONS
Architechural specifications, equipment specification list, clearance layout drawings and step-by-step installation instructions, all provided with each customized quote.
PROJECT MANAGEMENT
We work with developers, contractors, owners, and managers to provide a fully functional wireless submetering system during the construction phase for immediate billing upon completion. We supply water meter spacer tubes and ready-to-install, pre-assembled, and programmed water meters to the onsite plumbing contractor.
UTILITY BILLING SERVICES, PAYMENT PROCESSING AND CUSTOM INTEGRATION
With our online access to reports and resident billing information, it is all right at your fingertips, in real time. Invoice America payment processing is not mandatory. Resident final billing is available to the propery manager with just a single keyboard click for account finalization.
TRAINING
Full billing system training available at no additional cost.
INVOICE AMERICA EXCLUSIVE OVERNIGHT LEAK DETECTION
Monitoring and overnight notification of excess water usage or water leaks is automatic at no additional charge. One leaky toilet can drive a utility bill up by 50,000 gallons or more per month, equivalent to one gallon of water per minute.
VACANT COST RECOVERY
Identify and retroactively bill residents who do not transfer responsibility for gas and electric utilities into their name upon move-in.

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Over 30 years experience specializing in multifamily utility cost allocations